The Hidden UX Problem Derailing Digital Transformation
User experience isn’t just the cherry on top of a digital initiative; it’s the foundation. Without a solid UX strategy, even the best tech investment can fall flat. Let’s break it down.
Let’s get straight to the point: digital transformation is about more than adopting new technology—it’s about making technology work for people. It’s the difference between a clunky, frustrating system and one that feels like it was designed just for you. And the secret sauce behind getting it right? UX.
User experience isn’t just the cherry on top of a …